Westin Los Angeles Airport Reviews

Overall a very good experience. When I parked at the hotel, the shuttle was just ready to leave. Coming back from my trip, I had to wait about 10 minutes for a shuttle, which is pretty much as good as it gets. I will probably use Westin LAX again.

Took 20 minutes to get a shuttle back. The Hilton had three buses round, Marriott had three buses, Econolodge even had two buses. Then the most beat up bus ever finally showed up. The driver was very sweet however.

Parking our car here was easy convenient and quick. The man that parked retrieved our car was very nice and helpful. Best place to leave your car while on vacation. You dont have to worry at all.

The only place we use for long term parking.

The price is great and it is easy to drop off and pick up our car!

Reservation online was very easy and quick. Westin location relatively close to airport and staff's very helpful. Would recommend cheapairportparking and the Westin lot.

Whether it was coincidence or not, we waited no more than 2 minutes for the shuttle in either going into or out of LAX during the busy holiday season.

LAX is just a mess in itself, so you have to consider that as well. The drivers were both very nice and friendly, and eager to help with the six pieces of luggage our family had. The Westin is a nice hotel and I feel very comfortable leaving my vehicle there for the two weeks we were gone. The rates are very competitve as well.

I always park at Westin for convenience and fast service. Whenever I text, by the time my shuttle arrives, my car is already waiting for me, normally. However for some reason, this last parking I texted, I arrived, no car in sight. The valet has to get the car when I asked and it took a while. Then the manager overcharged me $10.00 on my balance. Good thing I checked the receipt and compared it to the voucher I have. I don't normally do that. Thanks to learn that to put it back on my card, it will take them 5 days! Or just apply the $10.00 on my next valet parking. I have to wait way longer because they can't give me an original copy of my signed receipt from their machine, then finally gave me the original and they keep the copy. It's so annoying to go thru this wait since I am already late to work due to the inconvenience. Westin personnel has to put me thru and the wait time, not considering that I have waited for my car from the start and they messed up and still have to wait for them to decide. Really not a good experience with them this time.

Shuttle drivers do not stop at shuttle stop. 3 drivers passed me last night, I was waiting for 30 minutes to get shuttle to the hotel.