Westin Los Angeles Airport

Parking Lot Overview

Best Value at LAX! Westin Hotel offers garage valet parking for LAX travelers. Parking facility is safe and secure and is just 4 blocks away from LAX. Pull in front of the hotel and off you go to the airport. Free shuttles 24/7 and complementary luggage assistance.

Parking Lot Amenities

  • The Westin Los Angeles Airport (Open 24/7)
  • Driving distance to LAX: 2.4 miles
  • Type of parking: Indoor Valet
  • Clearance: 6’6”
  • Extra charge for SUVs, vans and trucks: No

Self
When you arrive, take a ticket in the parking structure and park anywhere retaining the ticket. Upon return from your trip, go inside the hotel and get the ticket validated at the concierge desk in the lobby before going to retrieve your car.
This rate is valid for airport parking only. If you stay overnight or attend a meeting at the hotel, you may be charged a higher rate.
When you return to LAX from your trip, please go to Departures (Upper) level and wait under the red sign that reads Hotel & Private Parking Shuttle.

Valet
Westin LAX requires that you present this reservation confirmation at the valet stand when you pick up your car.
This rate is valid for airport parking only. If you stay overnight or attend a meeting at the hotel, you may be charged a higher rate.
When you return to LAX from your trip, please go to Departures (Upper) level and wait under the red sign that reads Hotel & Private Parking Shuttle.

Parking Options

  • Self Parking
  • Covered Valet Parking

Customer Reviews Summary

Convenience (8/10)

Most customers found the parking service convenient due to its proximity to the airport and the ease of the drop-off and pick-up process. However, some users experienced delays when waiting for their car.

Shuttle Service (6/10)

Many customers reported long wait times for shuttle pickups, both from the airport and hotel. Though some had a smooth shuttle experience, the inconsistency affected overall satisfaction.

Staff Professionalism (9/10)

The majority of customers praised the professionalism and friendliness of the staff, from valet attendants to shuttle drivers, contributing to a positive experience.

Safety (8/10)

Customers generally felt that their cars were safe while parked at the Westin. However, isolated incidents of tampering with vehicles were concerning for a few users.

Wait Times (5/10)

Wait times were a significant issue for many customers, particularly with shuttle services. Reports of waiting over 30 minutes were common, leading to frustration and dissatisfaction.

Ease of Booking (8.5/10)

Booking the service online was described as straightforward and quick by most users. The reservation process was generally hassle-free and efficient.

Price (8/10)

Many customers felt that the service provided good value for money. The competitive pricing was a key factor for choosing the Westin parking service over others.

Overall Experience (9/10)

Despite some issues with shuttle wait times and occasional vehicle tampering, the overall experience with Westin Airport Parking was positive for most users. The convenience, staff professionalism, and safety were highlights that contributed to a satisfying service.

Reviews

  • "The shuttle could run more frequently!"

    Santa Barbara

  • "We have used Westin hotel parking many times. I prefer parking at the Westin vs any of the other parking facilities in the area. Very easy and safe."

    Calvin B

  • "The Westin parking is our go to destination for our car when we leave out of LAX. It is so convenient to the 405 freeway and we always feel like our car will be safe."

    Patricia A Fair - CA

  • "Very convenient airport parking. Staff was all friendly. Will park here again when needed."

  • "Parking is always clean and well lighted."

    Dean Nakamura

  • "Easy process... would recommend to my friends"

    Samuel Williams

  • "Staff was great. Shuttle to airport wait time was only 5-10 min. Wait time from airport to Westin wait was 40 min. Would like to request more frequent shuttle service, especially because ppl are tired from their travels."

    Michelle

  • "Probably my best experience ever at LAX. Drop off took minutes and a shuttle was available every 15 minutes. When I returned the shuttle was available within a few minutes wait and my car was waiting for me. The valet brought it out well before the shuttle delivered us. Well done."

    Jay S Marcus - Irvine, CA

  • "Great facility. Easy to park. The staff is super nice.Sometimes it seems like you have to wait a long time for the shuttles but I believe that it is related to the overall situation at the airport."

    Steven Mindel - Los Angeles

  • "Most other parking lots have more frequent pickups."

    LAX Parker

  • "Westin's shuttle frequency was bad. I saw Hilton's shuttles 2-3 times while I was waiting for mine. Maybe I will choose Hilton next time."

    HT

More Westin Los Angeles Airport Reviews

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