Sheraton San Diego Hotel and Marina Reviews

Only issue I had was the check out procedure wasn't very clear. Wound giving my ticket and payment receipt to the checkout girl at the gate who said something about I should have gotten a valet ticket or something when I arrived. Just needed a bit clearer instruction on that one, on your website perhaps. Other than that I would say great job, we'll be using you again next time.

Location was perfect, as were shuttle wait times… not too long, not too crowded. Only thing is that I printed out the prepaid confirmation paper (had parked for a week and prepaid online) and the valet staff did not seem to know what it was for. They were unfamiliar with it so they had to ask around and find a supervisor to explain the parking situation. Otherwise, a great experience overall. Will be parking here again!

Love the location - close to the airport. Shuttle was available right away both to the airport and returning. Only problem we had was getting our car thru the gate when we were leaving. That is the 2nd time that happened to us. It does not read the ticket we were given and we had to go back and ask for assistance.

This survey won't let me give more than one 5 Star! If it will, I have given it more 5 Stars. I will recommend it to the Locals! Thanks!

I have been using this facility for more than 6 months almost on a weekly basis but I have not been able to use it on the last 2 weeks because their rates seem to be increasing every single weekend it is outrageous they passed to charge 13 2 weeks ago to 24 this week! Really bad because the service and the people are really nice but with that increasing policy without any notice I will not be able to use it anymore!!

Great Staff and Service Will definitely use this location again Nice Work!

Most convenient location. I park here every time. Easy check in and out with QR code. Sometimes walk to terminals 10 min to 1 18 min to 2 instead of waiting for shuttle mostly travel with only a backpack. Even during Terminal 1 construction The shuttle also stops at Bay View Sheraton for pickup. Shuttle usually runs every 15 other times every 30. Courtesy desk knows how often and sometimes can tell you time of next shuttle.A few times it's been a bait and switch and you are directed to park 12 mile further down at the Sheraton Bay View and when I have the shuttle has been every 30 minutes. This is annoying inconvenient and not what I paid for. However it was still faster to walk since I just missed shuttle.

This was about our twelfth time using this lot. The prices are reasonable it's one of the closest lots and the shuttles are great! We waited less than 5 minutes at each end of our journey. I hesitate to rate it so highly fearing rate increases and having no space when we need it! I honestly don't really worry about those issues. They have never disappointed me over the past ten years we've been utilizing them!

Went very smoothly. The only mark down was one Sheridan employee that acted bothered to answer questions.

The Sheraton made parking and getting to the airport as easy as could be. You pay online, you park your car and keep your keys. The shuttle takes just minutes to drop you off at your gate. Upon return call the provided number and they pick you up fast. Show the valet your parking ticket stub and your receipt for payment made online and they give you a ticket that opens the gate for you to leave. My vehicle was just as I left it. The Sheraton San Diego Hotel and Marina is a classy place that treats its customers right.