Sheraton Miami Airport Parking Reviews

First experience was good and friendly staff especially the shutter driver.

Great location and rates. Friendly staff too. Would highly recommend this facility.

The location was a bit difficult to find because the GPS system has not been updated with the employee parking lot closing off an access road to the hotel.Otherwise it's a terrific parking garage.

Great place and the shuttle service was outstanding! The only complaint that we had was having to drag our luggage up the stairs to the main building.

Everything went well until it was time to drive back to my home. Through an error on my part, l did not use the valet parking, and instead, self-parked. I notified the concierge before leaving for the airport, that l would need help getting out of the parking garage upon my return.

When l arrived back at the hotel early morning, l once again spoke to the concierge about getting through the exit gate. He suggested that l push the help button, once l arrived at the exit, and someone would arrive to let me out. I pushed the button and waited about 5 minutes, but no one came. I flagged down a hotel employee, who called someone else. By the time a person arrived yo open the gate, more than 10 minutes had passed, and there were 4 cars waiting behind me whose drivers were very annoyed. There was no room for me to move aside so that they could pass through.

I like this location the best! The outdoor parking lot was a concern because of the location by the road. Before COVID I used to park on the parking garage outdoor parking and I felt safer.

Been using this service for several years. Always great!

The only problem is that there is no sign orienting the parking customer. You have to guess that you have to get a ticket. When leaving the parking, you dont know how to get out. You have to call assistance to open the gate.

My wife and I were extremely impressed with all aspects of our long term parking experience. It's rare to find something that seems to good to be true and actually turns out to be true. The Sheraton people treated us as if we were a guest at their hotel and the shuttle drivers must have all been former standup comedians. You need a good laugh after going through customs at Miami Intl. Airport. Thanks for a great parking experience. You got it right!!!

It was initially confusing where we were supposed to go to park and what to do once we got there. It was simple check in with concierge and then park in hotel garage but the hotel entrance was mobbed at the time we got there so we parked first and weren't sure that was the right place. Then walked up and talked to concierge who was courteous and helpful. Waited a long time for the shuttle at both ends however definitely more than 15 min at airport more like 30. Somewhat frustrating. Again it was a mob scene on both ends hotel and airport. Overall it was convenient and reasonably priced. We would do it again now that we know how it works.