Crystal Gateway Marriott
Parking Lot Overview
Shuttle service every 20 minutes on the hour from 5am until 11pm. It takes approx 15 minutes from the time the shuttle leaves parking lot until you arrive at the airport. Upon return shuttles pick up outside of the baggage claim at the airport near the shuttle sign.
Parking Options
- Indoor Self Parking
Customer Reviews Summary
Location (9/10)
Many reviewers highlighted the excellent location, being very close to the airport, making it extremely convenient for travelers.
Pricing (8/10)
Customers were generally pleased with the pricing, finding it reasonable and good value for the service provided.
Shuttle Service (7/10)
Mixed reviews on the shuttle service; while some found it prompt, others experienced long wait times and confusion about schedules.
Customer Service (8/10)
Most customers found the staff to be friendly and helpful, although a few had issues with specific attendants.
Signage (6/10)
Several users noted that the signage inside the parking facility could be improved to make navigation easier, especially for first-timers.
Ease of Use (7/10)
While many found the process straightforward, some encountered issues with exiting the facility and understanding the shuttle system.
Security (9/10)
Customers felt that the parking facility was secure and well-maintained, contributing to a sense of safety for their vehicles.
Overall Experience (8/10)
Overall, users had a positive experience with the airport parking service, appreciating its convenience, pricing, and security, despite some minor issues with shuttle service and signage.
Other Parking Lots at DCA
Crystal Gateway Marriott Renaissance Arlington Capital View Doubletree Crystal City
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