Hilton Orange County/Costa Mesa

Parking Lot Overview

Hilton Orange County/Costa Mesa offers outdoor self and valet parking for John Wayne Airport (SNA).

Shuttle leaves every 30 minutes on the hour. Please, arrive 5-10 minutes prior to a shuttle departure to allow a safe room of time to park your car. See valet attendant upon your arrival, and tell him you are parking for the airport.

Parking Options

  • Self Parking

Customer Reviews Summary

Convenience (9/10)

Most users found the service to be quick and efficient, noting that it greatly simplified the parking process. Some mentioned minor inconveniences like walking distances and shuttle wait times.

Shuttle Service (8/10)

Customers appreciated the punctuality and frequency of the shuttles, although some wished for more frequent runs and direct routes.

Staff Friendliness (8.5/10)

Most reviews praised the courteous and helpful nature of the staff, from shuttle drivers to valet attendants.

Location (8/10)

Many customers appreciated the proximity to the airport, though a few noted that it was a bit further than expected. The covered parking was also a plus.

Ease of Use (8.5/10)

Users found the booking and parking process to be straightforward, though some suggested better signage for easier navigation.

Price (9.5/10)

Customers frequently mentioned that the service provided excellent value for the money, with many saying they'd use it again based on the cost alone.

Facility Condition (7.5/10)

Most reviews found the facilities to be clean and secure, though a few noted that the shuttle vans could be newer or in better condition.

Overall Experience (9/10)

The overall experience was highly rated, with users appreciating the balance of convenience, price, and service. Minor issues were noted but did not significantly impact the overall satisfaction.

Reviews

  • "Easy and very convenient for the price!"

    Veronica W.

  • "Excellent Service. All the staff at the Hilton Orange County Costa Mesa are very friendly. I feel very safe leaving my car parked at this location. I have never had once ounce of problems. I will continue to park my car here every time I fly out of SNA."

    Tammy Kinzy - Yorba Linda, California

  • "Even though it\'s a little further away from the airport, I love that there is a covered garage. I had a great experience!"

    Wendy

  • "Everything was great minus having to walk kinda far with heavy luggage to the pick up location. The van is older and wish is was a little nicer. But it was worth it and I would park there again."

    Kristin Riley

  • "Incredibly kind drivers that come very promptly at their designated times. Easy to get the shuttle at the airpot, too. The shuttle is not 24/7. Difficult to get from the parking lot to the elevators to the hotel front. Could use more signs in the parking lot basement to the elevators. Most of the parking spaces are small and poorly marked in the basement. But there are plenty of spots. As a woman traveling by herself, their lot seemed a bit deserted and I did not notice a lot of security. I did have some safety concerns being by myself. However, great price and the hotel itself looks stunning."

    KY - Orange county

  • "I was very pleased with the service. Everyone was very kind."

    Beverly J Sullivan

  • "This was very convenient and cheap. Shuttle ran about every 30mins. Driver was very polite and courteous. I would definitely recommend using their services!!!"

    Travian Mills

  • "Shuttle was on time. Parking is only 3 miles from the airport. Overall I had great experience."

    Paris - Lake Forest

  • "Good facility, friendly staff. Got lost on the way to pickup location when returning to hotel from airport and saw the shuttle dropping someone off, they stopped and let me in, saved me another half hour of waiting. Will definitely park here again next time I fly out of John Wayne Airport."

    Paul Chavez

  • "Didn\'t know the shuttle times. Should be included."

    MARY LUTZ

  • "This is truly a superb experience of efficiency, friendliness and punctuality. The parking area is very easy to enter and leave. There is a minimal walk from the garage to the main entrance of the hotel where the shuttle to the airport is waiting (1 minute walk). There is a QR code to access the live shuttle times so you know when the shuttle arrives and where it is on the route. At the airport, the pick up for the shuttle to the Hilton garage is a 2 minute walk from baggage claim, and the shuttle departs every 30 minutes. The driver is very friendly, courteous and attentive. 5 star rating for this service!"

    D. Wilson - Anaheim

More Hilton Orange County/Costa Mesa Reviews

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