Hilton Orange County/Costa Mesa
Parking Lot Overview
Shuttle leaves every 30 minutes on the hour. Please, arrive 5-10 minutes prior to a shuttle departure to allow a safe room of time to park your car. See valet attendant upon your arrival, and tell him you are parking for the airport.
Parking Options
- Self Parking
Customer Reviews Summary
Convenience (9/10)
Most users found the service to be quick and efficient, noting that it greatly simplified the parking process. Some mentioned minor inconveniences like walking distances and shuttle wait times.
Shuttle Service (8/10)
Customers appreciated the punctuality and frequency of the shuttles, although some wished for more frequent runs and direct routes.
Staff Friendliness (8.5/10)
Most reviews praised the courteous and helpful nature of the staff, from shuttle drivers to valet attendants.
Location (8/10)
Many customers appreciated the proximity to the airport, though a few noted that it was a bit further than expected. The covered parking was also a plus.
Ease of Use (8.5/10)
Users found the booking and parking process to be straightforward, though some suggested better signage for easier navigation.
Price (9.5/10)
Customers frequently mentioned that the service provided excellent value for the money, with many saying they'd use it again based on the cost alone.
Facility Condition (7.5/10)
Most reviews found the facilities to be clean and secure, though a few noted that the shuttle vans could be newer or in better condition.
Overall Experience (9/10)
The overall experience was highly rated, with users appreciating the balance of convenience, price, and service. Minor issues were noted but did not significantly impact the overall satisfaction.
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