Easy Park LAX
Parking Lot Overview
Driving distance to LAX: 1.8 miles
Type of parking: Outdoor Self
Clearance: no restrictions
Extra charge for SUVs, vans and trucks: No
Self parking just 2 blocks from LAX Airport behind the Sheraton hotel with direct Access from Century Blvd. Well lit and 24/7 attended parking lots with security gates. Free continuous shuttle service 24/7 on big modern shuttle buses with “LAX Easy Park” logo on each. Luggage assistance is complimentary.
Additional services:
Car wash and detail are available upon request (at the front drive of the Sheraton Hotel).
Additional information:
To arrange shuttle pick up when you are back from your trip call Easy Park LAX or simply go to the shuttle pick up location (in front of each of the terminals) and shuttles will be along shortly to take you back to Easy Park LAX.
Alternative Shuttles: Sheraton Hotel is within walking distance and offers free shuttle transportation to and from airport terminals as well.
Customer Reviews Summary
Waiting Time (6/10)
The pickup from the airport took longer than expected, resulting in a 25-minute wait. This, combined with stops at every terminal and traffic, added almost 50 minutes to the overall trip. Other parking areas with multiple shuttles were seen during the wait, leading to a preference for trying those next time.
Reservation Process (7/10)
The prepaid parking reservation process can be time-consuming. It requires waiting for the operator, providing confirmation, parking ticket, and name. In cases of disconnection, waiting for the next operator and repeating the process is necessary. Previous visits have taken up to 3 people to process the final payment.
Convenience (9/10)
The service is praised for its convenience. Users mention a 20-minute walk or a 10-minute frequent shuttle ride to the airport. The shuttle service is quick and the parking lot exit gate offers good assistance. Additionally, the price is considered reasonable, resulting in a high rating for convenience.
Overall Experience (8/10)
Overall, customers have had a positive experience with the parking service. The majority of users highly recommend it and express satisfaction. The service is described as great, solid, wonderful, and convenient, with quick shuttles, great rates, and friendly staff. However, some negative points are mentioned, such as outdoor parking and occasional wait times.
Parking Lot Quality (8/10)
The parking lot is generally in good condition. Although some users mention areas of disrepair, such as asphalt needing repair and tight spaces, the overall quality is considered manageable. The audio quality of the intercom for relaying confirmation numbers at the exit is reported to be poor.
Customer Service (9/10)
The customer service provided by the parking service receives positive feedback. Drivers are described as friendly and helpful, and the staff processing payments is patient and supportive. First-time users are satisfied with their experience and would consider using the service again.
Friendliness (10/10)
Customers appreciate the friendliness of the staff and drivers. They report sincere interactions and above-and-beyond assistance provided by the shuttle driver to ensure a smooth experience.
Efficiency (8/10)
The efficiency of the parking service is generally praised. Users highlight the quick shuttle service to and from the airport, as well as the helpfulness at the exit gate. However, some mention occasional wait times as a minor issue impacting the overall efficiency.
Price (9/10)
The price of the parking service is considered good, resulting in high ratings. Customers find the rates great and appreciate the availability of deals when booking ahead of time online.
Reviews
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