Vista Parking Reviews

I have used Vista parking twice in the past 3 months. The 2nd and 3rd rows of seating will hold 6 people, and 1 seatbelt was in working order. They act as if they have not heard this reported. Undoubtedly they are in violation of state laws mandating the use of seat belts. When expressing my upset with the driver, he became irritated and told me it is not his problem, that he does not own the company. The staff at the facility are more courteous, and yet their disavowal of knowledge on this issue does not ring true.

There is no restroom available. You have to use the hotel next door. And lastly, I waited almost 1/2 hr before being picked up on the return, and was told 2 vans had already come, that I must be in the wrong area. Nothing is perfect, but Vista really needs to make some corrections.

Wonderful location people. Shuttle comes on time the drivers are very personable. I will continue to use this facility.

been using vista for years-6/13, 9/12, 2/12, ....... never a single problem- never had to wait- shuttles always clean - workers always friendly

Great experience. Valet parked and was taken right away to my terminal. Upon return it took just 5 minutes to be picked up. Car was waiting for me. Also, the drivers and valets were very friendly. Would definitely use Vista again.

This is the second time weve parked at the Sheraton Gateway. So easy to drop car off at valet and have the car there upon return. Shuttle bus was typical. It took almost 30 min for pick up at terminal while other hotel shuttle buses came by the pickup are several times in the same timeframe. While more expensive than some parking lots we pay for the convenience of not having to hunt down our car.

The wait time was 40 minutes to be picked up on arrival. There was nobody at the office when the driver dropped us off, finally the attendant got there and couldn't find my key. The attendant did not apologize for the inconvenience.

Sheraton is a great parking option for BNA airport got what was advertised cheapest parking rates reliable shuttle.

I would definitely use Vista parking service again. Great experience. Quick, efficient and courteous.

Overall fine (surely for the price). Took a bit to get someone to answer the phone, and the driver (both ways) seemed to be annoyed or doing us a big favor.

Was easy to get to shuttles both ways were quick.