Omni Airport Parking Reviews

Overall a great deal. The only issue was we had to wait 45 min to get my car back.

Shuttle takes too long both ways. Otherwise you do a great job.

Nice drivers nice transportation just need a golf cart to pick up people after parking there car to carry up to door.

Was not aware that I had to stop at the office. You site says self park. That is what I was doing. Since I self parked, I was not aware that I needed to leave my keys. The person that checked me in, said they would bring my car upon returning. This did not happen since I self parked.

Had to call the phone number 3 times. It was very garbled when I called after getting my luggage. I just missed the shuttle. Upon the ride back I noticed my driver pulled into 34. If the shuttle before would have done that I would have been able to ride on that one.

Upon returning to the office, waited in a line.

I have used both Omni Airport Parking and Best Rate next door Omni is much quicker with their shuttle times and ease in and out of the lot.

Only drawback was a more than 30 minute pickup time on return flight. Otherwise its a great deal.

I have used Omni Airport Parking for the past couple of years. I have never had any issues with my car during the time it is parked in the lot. The shuttle drivers are always courteous and handle the luggage with care. The lot is quite large and most times full. There can be a bit of a walk to the shuttle airport departure area. Most recently there has not been a pick up van to take you from your car to the shuttle departure area. My last flight got in after midnight. The lot was well lit. The lot is only several minutes from the airport. The check in and check out procedure is quick if you have your QR code ready.

Everything was great except probably wont come back because we parked in the mud.

Was very disappointed. Scanner did not work upon entry or exit. No help when arriving. Since this was the first time at OMNI we did not know the process and it was not user friendly. Upon our return we were blocked in our parking space and had to move vehicle in order to get out. Scanner at exit was not working. Probably will not use this facility again.

Wait time was the biggest complaint. It's a parking lot. All I need is a secure spot to park. Clean is not a concern, just safe.

The biggest issue was the wait time. We waited maybe 20 minutes at drop off, which seemed ok. Pick up was a long wait. We were told to text when we landed and our vehicle would be ready. We landed, I texted. We waited outside at least 35 minutes at the airport. This was after we picked up bags and were ready to go. I called and waited on hold for the last 15 minutes and never reached a person, just on hold music.

When we got to the lot our vehicle was not ready, we waited another 10 minutes or more. 10 minutes wasn't bad, but we were expecting the vehicle to be ready as stated. We waited a total of 45 minutes or longer not including drive time, just wait time.