Sams Park Reviews
LAX > LAX Parking Reviews > Sams Park Parking ReviewsSo sad... Have parked here in the past... and had a great experience... but this last time was a disaster upon returning.
The shuttle literally drove past me while I was waving it down... texted the company and Walter (the employee on duty) blamed me for the guy driving past me... Waited 30 additional minutes and only to have an unmarked van with a cardboard sign with Sams in the window almost drive by me.. I stepped in front of the van to have it stop. Literally stepped in front of the van so it couldn't leave me.
Got to Sams and Walter again blamed me for missing the first shuttle and almost being left by the second unmarked van.. had he told he an unmarked van was coming I might've had a better change but alas.. not in Walters skill set. He was rude and condescending. I wrote to the company and never received a response.. So here I am leaving a review. And booking another company for my next parking extravaganza ... I don't leave bad reviews lightly.
The shuttle literally drove past me while I was waving it down... texted the company and Walter (the employee on duty) blamed me for the guy driving past me... Waited 30 additional minutes and only to have an unmarked van with a cardboard sign with Sams in the window almost drive by me.. I stepped in front of the van to have it stop. Literally stepped in front of the van so it couldn't leave me.
Got to Sams and Walter again blamed me for missing the first shuttle and almost being left by the second unmarked van.. had he told he an unmarked van was coming I might've had a better change but alas.. not in Walters skill set. He was rude and condescending. I wrote to the company and never received a response.. So here I am leaving a review. And booking another company for my next parking extravaganza ... I don't leave bad reviews lightly.
06/22/2022Mary Salardino - Tarzana, CA
I've experienced problems with pick ups from the airport back to the lot, they usually take longer than they say, about 25-30 mins, so that delays my commute to work.
05/17/2022GDC
Solid. Nothing wrong with this place at all. Simple and reliable.
04/11/2022Tommy V
Do not park at Sam's Park! On February 2nd I dropped my car, a 2013 Ford Edge, off at the Sam's Parking lot at LAX airport. The car at the time of drop off was in perfect condition without any scratches or dents. Upon pick up on February 15th the car was delivered by a Sam's parking lot employee and left in a designated spot for pick up. No information of the damage was communicated to me at that time. When I approached my car, I noticed immediately that the car had damage to the front driver side bumper and head light. The damage consists of scratches, dents, displacement of the front bumper and cracked and scratched headlight. A police report was made at time of pick up.
02/16/2022Michael G.
I've been to Sam's Park many times now. It's close and convenient from LAX. Majority of the time the shuttle leaves within 5-10 mins. Once I had to wait a lil over 15 mins. Shuttle picks me up from LAX usually about 15 mins after I call and my car is ready when I come back. Everyone there is really nice, courteous and friendly, always striking up a conversation with you. Once I had to call them to pick me up from the airport since I forgot something in my car, and they were very nice about it and were able to pick me up right away. Also, price is very reasonable compared to all other parking lots I've been to. This is my goto parking spot.
02/12/2022Jennifer
Super quick and easy - thank you!!
02/07/2022Brandon Armstrong - Los Angeles
The shuttle to and from the airport was fast and easy, the staff was friendly, our car was safe and well-cared for, and the price was fantastic. We would definitely use this service again. Our trip was 8 days long.
01/25/2022Marissa - Long Beach
Not fancy, just good and dependable with great service from terrific people.
01/23/2022KGB - Corona del Mar
From now on I'll be doing business with them! They are reliable and reasonable. Excellent service!
01/23/2022Fenisha Mccarroll
You get what you pay for, I suppose. Cheapest rate, but question security of vehicle, and shuttle pick-up at airport was confused and poorly organized. Unable to see lot name on the shuttle from the front of the vehicle.
01/22/2022Kathleen Leslie Dunn