Airport Spectrum Parking Reviews

We have been using Airport Spectrum for all my parking. The only thing is the wait time for the shuttle. If they can have the shuttle at every 15 mins would be fantastic. Location is good very close to the airport.

It was all I wanted. Cheaper than uber. Very convenient. Will use again.

I have parked here at least close to 10 times. The most recent one was from July 5th to July 14th. I have also made a reservation for parking from August 4th to August 7th. The main reasons I like this place are its convenient location and the fact that it has an underground parking garage which feels safer. However I rarely encounter shuttle buses here instead I usually take the shuttle bus at the adjacent Hilton hotel which is very convenient.

I was not aware when I paid for this reservation that my car would be triple parked and I would need to leave my keys (was listed online as "self park") and have my car moved in and out of the spot while I was gone for 4 days.

When we arrived back to the parking lot and went down to level 4 of the parking garage, there was no one working that level and we couldn't get our keys back. We had to call a number we saw on a sign and were told to walk up to the 2nd floor to get our keys. This was a bit frustrating because we were carrying a lot of bags and it would have been nice if the parkign staff would have brought the keys down to us. We had already paid at the checkout counter so it seemed to me that employee could have looked up my ticket # and seen that my keys were going to need to be brought downstairs to me, or at least told me to stop at the 2nd floor on my way to the 4th.

The shuttle was good, short wait times and not crowded.

Unfriendly staff, too few shuttles, unclear signs inside parking garage. Not cheap.

I was told to park at the valet by them since the self parking was full and they told me that I will not be charged any extra for valet parking, but when I returned after my trip and wanted to take my car they did not allow until I paid the valet price instead of the self parking price. Total rip off, will never go back to this place.

A 45 minute wait for a shuttle at the airport is unacceptable. Three phone calls and I received mis-information on the first two calls. I saw numerous parking shuttles from other services in the time it took me to get one.

Shuttle back is a real problem. You call the number on the ticket they give you, and they say, sorry, someone else is handling shuttles now. Not us. But you get a text that says look for a green and yellow bus. No such bus anymore. Turns out the new system is to send a black, unmarked mini bus. Hard to find/see, although great quality once you find it. Took 45 minutes at LAX trying to figure all this out.

Until they get their new system organized, I would stay away.

I have parked at this facility several times for days ranging from 4 to 10 booking on line is easy and quick the location is great It's clean and spacious it's easy to find parking spots unlike other facilities where parking can be cramped and you may feel that your car may get dinged check out is a breeze. I have occasionally parked at other locations but in comparison this place is best value for your money the only downside is they do not have too many shuttles so factor in some extra time to wait for it.

This was the first time I used an Airport Spectrum Parking so I was a bit apprehensive and cautious. But overall I was satisfied with the overall experience. It was difficult navigating to the correct parking area as well as locating the cashier. The cashier was OK but couldve been more upbeat and professional. It was a little confusing on the exiting of the parking because you have to go to the cashier first in order to get a check out receipt to exit out of the parking area. but again overall was better than I expected. I will likely use this parking company again.