Gold Park Orlando Reviews

Friendly staff and very accommodating. Would definitely recommend to all my friends.

My driver on the way down to the airport was a man and he was wonderful. So chatty and friendly. I had a female driver on the way back from the airport she never said much at all but she still did a good job and she did help me with my luggage in the car. I really appreciated it. So yes I believe I will use you again. I try to fly at least twice a year so it is good that I have a parking place that I feel like I can trust.

Very friendly helpful and expedient.

It was confusing. Ive never parked where you waited for a shuttle and followed it to any place you wanted. Normally the shuttle comes to you. When I returned the driver never said to tell him to point out our cars. So we drove around until someone said Theres my car! So I passed mine. And there was a car behind mine locking it in so waited until it got moved. The price was good but an odd experience.

Convenient easy process in both directions and reasonable too!

On arrival the gate was down... and there was some confusion of what to do.... I booked online for 5 weeks and the man in the office's English was OK...not great but he seemed to get aggravated at repeat questions if the clients me and a few others didn't understand. When I arrived I didn't know what to do... and there was one shuttle after awhile I understood the system but the manager had to jump start an older couples car and he made the women shuttle driver use the shuttle to pick him up at the office go to the car and made all of us wait for him to get the car running. In other words he put his needs first before the clients and he was pretty rude to the female shuttle driver who was doing her best. Thus by the time I pulled into the parking area it was at least an 1 12 before I was dropped off at the terminal and just barely made my flight.... It was pretty darn irratating to say the least and the manager now that I think about it 5 weeks later pissed me off to the point I should have complained at the time and gotten his name but I just didn't have the time because of my international flight. that was on June 6 2023. Otherwise now that I know the system and what to expect my experience last night with the pick up and the staff ...was excellent. My Personnel attitude score is given specifically to the poor attitude of the manager on June 6th or person older Spanish speaking who ran the office. I will use the lot again... but more explanation for clients in the future or on the website... about the process would be helpful. Cheers stu

I've used Gold Park for 8 years. My last experience seemed to indicate their volume is increasing more than their capabilities. Pick up and drop off times were fine as usual but upon travel return to pick up my car it was blocked by another customer's car. It took 20 minutes to move that car so I could leave. When I got to the exit gate I could not exit because they had installed a new system that required the bar code on the shuttle ticket stub to open the gate. The shuttle driver took my ticket at the airport so I could not leave. An employee came out and said I couldn't leave without the ticket I said another employee had my ticket and eventually he let me out. May be growing pains?

The same gal dropped me off and picked me up at the airport. Very friendly and prompt.

Masoud the guy at the office is really nice and the driver that both dropped us off and picked us up did a great job very cordial!

The cost was the best available and the service was very good. Our car doors would not lock upon arrival at the outside parking lot and although we left it unlocked for a week nothing was disturbed. We will definitely use Gold Park again!