Hilton Newark Airport Reviews

Incredible service and fast! The shuttle was waiting when I arrived. I was at the terminal in 15 minutes. For pick up you have to take the tram to hotel pick up area - waited about 15 minutes for bus. Went into hotel showed them my receipt and that was it - great location and for $6.49 per day how can you complain. Great location and what a bargain... if there is still such a thing.

This was the first time we used the Hilton Airport Outdoor parking and it was great. Absolutely no problems at all. We will use them again for sure.

It was very convinient to park at the Hilton. The price was very inexpensive and the shuttle got us to our destination on time. You will be getting our business again and again.

This is a convenient spot, and with a reasonable price. The location is close to the airport, but a little spotty if you need to get back onto the highways (let's just say NJ has terrible signs). The place is quite packed, and you will have difficulty finding a spot, but that's not to say you won't find a spot. Have patience and come with a few spare minutes. The shuttle is quite punctual, coming every 20 minutes at the hour, at 20 minutes from the our and 20 minutes to the hour -- plan accordingly. The shuttle staff was courteous and helpful. When you come back, make sure you get on the right Hilton shuttle -- there are shuttles for other Hiltons that go to the airport.

The only problem I had was with getting back, there was only one person at the desk to validate the parking, and they spent forever dealing with one guest's complicated concerns. Maybe that's a point where you tell someone you need help servicing the rest of the people in line while you deal with that guest?

Overall, not bad! We even lost our parking ticket, and with the printout we had, they just issued us another one. Thank you!

P.S. You don't need to show them the printout before you take the shuttle, but you will need it when you come get your car back.

Friendly people (5 out of 6), one was quiet, but did his job. Great experience.

Excellent in every regard except location. The parking lot is so far south, it is time consuming to get to the airport and confusing when trying to get to Route 78 West.

The checkout of the parking was not working and instead of fixing it, each person had to go in and get a one time use pass. Long line at exit of the garage.

Was leery of using the offsite airport parking facility but I will definitely use it again. It was very easy to access parked our car and missed the first shuttle but only waited 15 for the next. Returned and used the track my shuttle app that was provided and got to see when it was arriving. It was late at night and I thought we were going to have to wait but it was only 10 min. Our plane was delayed which made us past our checkout time but they honored it and we got out.I would highly recommend.

If you can not carry your own luggage up 2 flights of stairs, look elsewhere. This garage does not have an elevator.

Convenient and personnel very helpful. Easy in and out of the airport. Price was right.