Hilton LAX Parking Reviews

The wait time at the airport pick-up point seems to get longer and longer.

We waited about 45 minutes for a shuttle that had standing room only. I had valet parked, and I texted my claim ticket number at 21:31, didn't have my car until 22:45. Unacceptable.

One of the worst experiences ever. Shuttle was over an hour late arriving at terminal. They finally sent a separate bus just to pick up the 14 people who were waiting at our terminal. Will look elsewhere in the future for parking.

The shuttle didn't show up for an hour and I had to take a cab to the hotel.

This is our 3rd time parking at this location. It's always been a good experience and the parking rates are very reasonable when you consider how close it is to LAX.

We had to wait way over an hour with multiple phone calls to hotel giving us the run around about how they would be there to pick us up 57 min or how the shuttles were getting full at other terminals and that's the reason for the delay When in fact not once did we see a Hilton shuttle come by. We ended up having to pay for a taxi. Never again will I use Hilton for parking I don't care how nice or clean their garage is. You would expect more from the name Hilon. So disappointing.

It is so easy to find the perfect parking for LAX on this website. I prefer Hilton valet it makes traveling so streets free. I text my ticket number when I get off the plane and my car is waiting. Shuttles are always available. Everyone is professional and very nice. Reminder to passengers tip! Dont have the driver take you to the terminal lug your bags and not tip is shameful. They do a great job.

We have used the Hilton for years. Reasonably priced. Best part is our vehicle is waiting for us when the shuttle arrives from the terminal.

Overall a nice and easy experience. Staff was friendly and helpful. Will park here again.

I have parked here maybe 5 or 6 times now always a good experience.