Crowne Plaza SFO Parking
Parking Lot Overview
Just two miles from SFO Airport, in a prime location, is the contemporary, upscale Crowne Plaza San Francisco Airport Hotel. They have a very large parking lot, providing easy and convenient off-airport parking. Their plentiful lot is fenced-in and gated, making it an excellent choice for short or extended parking stays. The parking lot is accessible 24/7, and the shuttle runs from 4 a.m. until midnight, arriving every 30 minutes. The service at the Crowne Plaza is great, with friendly staff at the front desk and professional drivers chauffeuring the airport shuttle. Passengers are dropped off by the shuttle service at either the SFO terminals or the SFO Bart Station. First, customers find a place to park, and then proceed to the lobby to wait for the next shuttle. The hotel provides complimentary WiFi access to guests waiting for the next shuttle.
Please note that the hotel does charge for the shuttle ride to the airport.
The hotel is directly off Highway 101, making it very easy to find. From the 101, exit at the Broadway/Airport Boulevard exit. When you exit the 101, make a right onto Old Bayshore Hwy. and head towards Broadway and Airport Blvd. When you reach the light at Broadway, go through the light to enter the Crown Plaza Hotel property. The airport parking lot will be toward the back of the property.
Upon arrival in the parking area, please pull a parking ticket from the machine. You can park anywhere in the lot. They do not have parking attendants on the lot; please go to the front desk to check in with them. The front desk is available 24/7 if you have any questions.
Upon departing, please stop by the front desk and show this reservation confirmation along with the parking ticket. The front desk will issue a card to exit the parking lot.
Parking Amenities
- Shuttle to BART and airport terminals
- Open 24 hours
- Luggage assistance
- Gated entry
Parking Options
- Outdoor Valet
Customer Reviews Summary
Timeliness (8/10)
Most users reported that the shuttle service was prompt, though there were instances where users had to wait for an attendant or chose alternate transportation due to crowding.
Customer Service (7/10)
Customers generally found the staff to be courteous and professional, but there were occasions where attendants were not immediately available, leading to some inconvenience.
Ease of Use (6/10)
While the overall process was straightforward for most, some users experienced challenges such as losing their check out card or needing to locate an attendant for assistance.
Convenience (9/10)
Many users found the service to be convenient, appreciating the quick shuttle service and the ease of parking, although it was suggested to keep receipts in the car for smoother check-outs.
Safety & Security (8.5/10)
Customers felt safe and secure using the service, with no major incidents reported. The secure environment was frequently praised.
Availability (7.5/10)
Shuttle availability was generally good, but there were occasional issues with too many people waiting, which caused some to seek alternative transportation.
Helpfulness (8.5/10)
Users frequently noted that the staff was helpful and accommodating, especially during early hours, contributing to a positive experience.
Overall Experience (8.5/10)
Overall, users had a very positive experience with the airport parking service, highlighting its convenience, safety, and helpful staff, despite some minor issues.
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