The Park at LAX Reviews

Process was very easy. Drive in and park by check in office. Bring luggage and give them keys. They shuttle you to LAX. When you return call them and give them confirmation #. Only downside was waiting 25 minutes for pick up, but it wasn't any worse than other service providers. Overall, a good value, so we'd use them again.

The best. I've been using various parking places over the years and finally found my "forever home" for LAX.

I wasted a lot of time trying to find this parking lot as it was not identified by either "The Park at LAX" or it's stated address. After wasting ten minutes circling the area in the dark, I finally had to call them and was advised to enter a parking lot with a different name and address. Upon finally arriving (frustrated) and telling them to properly label their business - so people can actually find it, the clerk suggested that I had a "bad attitude" and needed to find another place to park. I then had to scramble to find another lot and almost missed my flight.

Unbelievable.

Good experience, the only minus is that on their shuttle it does't say explicitly the Park at LAX, but the driver does a good job to find the people. Just make sure you ask what is written on the shuttle when you call them on arriving.

Very convenient, been going here for 2 years now, low key, not your name brand company, but get the job done, my wife will try by herself next time.

I felt the wait for pickup after calling was a little long. I guess that is what you get to expect at LAX.

Used them several times and have always been prompt. Great service.

Good overall experence. Staff was prompt and courteous. Office and drop off area needs improvement, I would assume they are in the process as they recently moved to this new location.

800 # was busy first few times calling after landing. Since your shuttles are a bit slow, people probably end up calling too early which compounds the issue. Shuttle driver drive way too fast in the rain getting us back. There were 4 of us in the van and we all were terrified. He also did not look in your parking lot when backing up and could have hit me and the other vehicle he was pulling up to. Bathroom pretty gross. Seems like this place has changed names a few times, needs someone who cares!

Biggest complaint was the driver. He drove extremely fast with hard turns and erratic driving. Everyone in the van told him to slow down!