Renaissance Arlington Capital View Reviews

Recommended by a friend - now he's a better friend! Thanks - excellent service!

I paid for Valet parking, but when we arrived we had to park our own vehicle.

This was the first time I parked at Renaissance Arlington Capital View and the proximity to the airport is priceless. I apparently parked on the wrong floor because it wasnt clear to me that there were certain levels for long term parking. The only other hitch was that with airline delays the shuttle had already quit running for the night. It was no issue to get a Lyft and staff at the hotel directed me to the parking garage through the hotel lobby. Its a great bargain compared to the airport prices and Ill be parking with you guys from now on.

Great location and relatively easy process. A few hiccups though.

First, the receipt said it would be valet parking and I actually had to self park. This was not a huge deal, but I wish I had built in the extra time. The attendant also told me the shuttle would wait for me while I was self parking. However, after I parked, the shuttle was not there. I had to pay for a taxi to take me to the airport, as I was already running late from having to self park.

Pick up was relatively easy, but had to present ticket and reservation receipt (after a week away) and then wait for someone to manually let me out of the gate.

This was very convenient. The only problem was finding the place! The map link was not precise and I was confused. Additionally the Waze map took me to a completely wrong address. Finally we got there and were very pleased. There is no shuttle but it really isn't necessary anyway.

They were very accommodating and I would use this location again.

Although I am missing a hub cap for my car (i have no idea if it was taken off there or somewhere else), we had an excellent experience with you we will definitely be using you any tome we fly out of Reagan airport.

First time user. Drove into garage and could not find valet parking despite driving 'round and 'round. Finanally left and was glad to note that I was not charged at the exit. Saw the valet (person) at the hotel entrance and then realized where to go. Would be nice for first time users to indicate where to find the valet.

My first experience using this parking service. Did not really understand just how to proceed and had a difficult time leaving off car. First, shuttle van was packed, had to wait for another. Nerve racking drop off but now that I understand procedures, would use again.

I use your service almost every week, so overall am very pleased. My one irritation is that on the way to the airport the drivers want to stop only at Terminal A and door 5 for Terminal B rather than driving the couple of hundred extra yards to door 9 - which they are supposed to do. If I ask, the driver will take me, but I shouldn't have to ask when 9 is a scheduled stop. Otherwise, great place to park.