LAXParking.com Reviews

Avoid this place!!! Paid for indoor valet parking because we have two babies and wanted to make the trip home as easy as possible.

Turns out they lied and parked the car in an outdoor lot and left the door open, leaving lights on in the car enough to kill the battery. The only way I figured out they parked the car outside is because I walked over to where I could see them going back and forth to. All they could say was "it was an accident" and "take it easy" while our two kids were exhausted and crying to go home. They did refund about half the cost, but had they not killed the battery they would have gotten away with lying and overcharging us. Dishonest!!!

Good facility

I honestly was very disappointed. We had paid to have our car stored inside. Upon returning to our car it was covered with dirt/dust- this was very disrespectful.

Going to the airport was okay. The individual who checked us in at the front desk was great. He was very kind and very professional, he was a great help (I believe he lives in Anaheim and still attends college), so thank you. However, the driver would not drop us off at the "Departure" section of the airport, but he dropped us off at the "Arrivals" so we had to walk around and upstairs to the "Departure" section of the airport.

The worst part of our experience was the drive from the airport back to the parking lot. We had called for pick up and we waited 13 minutes before the shuttle picked us up (this was totally fine), but then the driver kept circling the airport picking up 8 other people (which took nearly an hour). We returned to the parking lot about an hour after we got into the shuttle to take us back. Upon return we saw our car parked outside, full of dirt/dust.

I am very disappointed with this experience, and until I receive some sort of apology and this company mitigates these issues I will NEVER park at this location again.

I reserved and paid for INDOOR valet parking service. When I picked up my car, I found some bird's droppings all over my car. I suspected that my car was not parked indoor, but outdoor instead.

The driver and help desk person were really friendly. That made me hard to make my complaints to them.

Great pricing. Employees were very kind. Got to and from the airport very fast. Overall a great experience, I will definitely use them again.

I was happy about the whole experience, very friendly and professional.

Couldn't find the place. It's a tricky spot to get to. Employees are super helpful. I will definitely use them again.

Maybe it's because I was in a bit of a hurry, but I felt like I was waiting for the shuttle for awhile. Overall, I would use this service again and just allow myself more time.

I used these guys three times already and have had a good experience with them. It took the shuttle about 15 to 20 minutes to pick me up after I called them. The parking is hard to find because the sign has fallen for awhile and they have not fixed it yet. The shuttle drivers were very courteous and helpful. I would definitely park here again as they normally seem to have the best rates.

I was a little disappointed to have cat hair all over my convertible top when I paid for indoor valet parking and my car was not pulled out when I arrived at 12:30am. But I was refunded some money to make up for the issues which was great.