BMI Parking
Parking Lot Overview
BMI Smart Parking offers travelers departing from Orlando Airport a fantastic and reliable airport parking service at the right price. Do not equate low rate with less than stellar service, as you will experience an easy check-in, friendly staff, and prompt shuttle service to and from the MCO terminals. The parking lot is safe with 24-hr video surveillance and it is centrally located, and accessible via many major thoroughfares. They have great communication with their customers making the entire airport parking experience very smooth. BMI’s long-term parking can help you save a lot of money if you are leaving town for a prolonged period of time. BMI Smart Parking offers both self-park and valet parking options. If you select self-park, you can find a spot and keep your keys with you. If you choose to valet, they will choose the perfect spot for you and have your car ready to go when you return to the lot. The shuttle is on-demand and available 24 hours a day, 7 days a week. The shuttle service is quick, with helpful drivers who can assist with bags as needed. The lot is fenced in and has security monitoring with surveillance cameras throughout the property.
BMI Smart Parking lot is located on Narcoossee Road, just to the northeast of MCO. The closest highway to the lot is The Bee Line Expy/FL-528 with exits for Narcoossee Road/FL-15 from both the east and westbound directions. You can take the Bee Line Expy and take Exit 13/Narcoossee Road. Once you have exited, head north on Narcoossee and the lot will be on your left-hand side. Look for the modern, yellow shuttle vans with the “B” logo on the side.
Customers are required to print the reservation confirmation and present it at the parking facility when picking up their car. Otherwise, they may not be given the quoted rate.
Parking Lot Amenities
- Complimentary shuttle service
- Luggage assistance
- Open 24 hours
- Camera surveillance
- Self-park
- Valet parking
Customer Reviews Summary
Convenience (9/10)
Most users found the service very convenient, noting quick and efficient processes. Several appreciated the easy access to the airport.
Customer Service (8/10)
Many praised the helpful and courteous staff. However, there were a few complaints about unresponsive phone numbers and a lack of reservation access.
Wait Times (5/10)
While some found the wait times acceptable, others experienced significant delays, particularly with shuttle pickups, which negatively impacted their experience.
Shuttle Service (7/10)
Feedback on the shuttle service was mixed. Some users had excellent experiences, while others faced long waits and rude drivers.
Facilities (6/10)
The facilities received average scores. Some users found them satisfactory, while others described them as tacky and in need of improvement.
Price (8/10)
Many appreciated the affordable pricing, which was often cited as a major positive aspect of the service.
Security (7/10)
Security was generally considered adequate, though a few users expressed concerns about the lot's appearance and overall safety.
Overall Experience (6.5/10)
The overall experience was largely positive, with most users satisfied with the service, despite some areas needing improvement.
Reviews
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