Fasttrack Airport Parking
Parking Lot Overview
Customer Reviews Summary
Convenience (8/10)
Most users found the service to be quick and efficient, noting that it greatly simplified the parking process.
Location (7/10)
The parking lot was conveniently located, but there were complaints about the poor condition of the lot.
Shuttle Service (6/10)
Multiple users expressed dissatisfaction with the shuttle service, citing long wait times and overcrowding.
Online Payment (9/10)
Users praised the online payment feature, describing it as fabulous and convenient.
Facilities (5/10)
Several customers criticized the poor condition of the parking lot and payment booths, calling for a serious overhaul.
Customer Service (9/10)
Overall, employees were described as friendly and helpful, although one employee was noted for checking text messages while driving.
Wait Time (7/10)
Several customers experienced long wait times for pick up, leading to dissatisfaction and a decision not to return.
Shuttle Experience (8/10)
Users praised the cleanliness and comfort of the shuttle, as well as the pleasant and friendly driver.
Directions (6/10)
Some users found it difficult to navigate back to the parking lot, especially after international flights, due to unclear instructions.
Overall Experience (8/10)
The majority of customers had a positive experience using the service, despite some drawbacks, resulting in an overall rating of 8 out of 10.
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