05/06/2013
Good experience. Couteous, minimum wait time.
05/04/2013
This was our first time using your service. We were very satisfied and will definitely use your services again in the future. Everyone was extremely nice and helpful. The staff was friendly and there was little to no wait time.
Thank you again for making our trip hassle free.
05/03/2013
GREAT Place to park and feel comfortable about leaving your car there, got to the airport on time and when returned they were right there to pick me up- hardly 5 minutes of wait time - will DEFINITELY park there again!
04/20/2013
I've spent the last several trips out of FLL looking for a parking lot that didn't expect me to wait an hour for pickup after returning home, that treated me (and my time) with respect. FINALLY, I've found it!! They do a better job than the dedicated off-airport facilities do. The wait time to go to the airport was about 12 minutes, and I only had to wait about 13 minutes for pickup upon return. The shuttle drivers are pleasant and helpful. And what an experience upon my return! I got snowed in up north and ended up having to stay an extra 2 days. When I went to pay the additional before getting my car, I apologized for the extra days and asked what I owed. The desk clerk replied, "You couldn't help getting snowed in. There's no charge for those days." I was incredulous!!
When I went to leave the lot, you insert your ticket and the gate is supposed to open. I kept getting a message that my ticket could not be read. Not happy, I pulled over and parked. Before I could walk 5', a bell man walked over and asked what the problem was. When I told him, he opened the gate for me manually. I like being able to pay up front so I don't have to scrounge for $ when I return. Honestly, the dedicated parking lots in the area could learn a few lessons about customer service from the Sheraton. They're my go-to place from here on. I already have another trip booked with them. I've tried them all, and I can state without hesitation this is the best, most stress-free, and most reasonable place to park at FLL airport. And I should know. I've tried 'em all!
04/18/2013
Best airport and cruise parking anywhere, remember to check in at front desk before you try to drive out of the lot. Thanks for prompt service!
